Shipping policy
Shipping Policy – Tots And Trends
Thank you for shopping with Tots And Trends. We are committed to delivering your orders safely and on time across Pakistan.
Order Processing
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery times:
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Major Cities: 2–4 business days
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Other Cities & Remote Areas: 4–7 business days
Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
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Shipping charges are calculated at checkout.
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Free shipping may be offered on selected products or promotional campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery all over Pakistan for eligible orders.
Order Tracking
Once your order is shipped, you may receive a tracking ID via SMS, email, or WhatsApp (if applicable).
Failed Deliveries
Please ensure your address and contact details are correct. If a delivery attempt fails due to incorrect information or unavailability, re-shipping charges may apply.
Damaged or Missing Items
If you receive a damaged parcel or missing item, contact us within 24 hours of delivery with clear photos/videos for assistance.
Contact Us
For shipping-related questions, contact us through our social media pages or customer support channels.